Hi, my name is Dinah
I'm an IT Analyst.

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About me

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I am an experienced I.T and Business Development professional with a proven track record in technology, sales, and client management. My career journey reflects a strong progression from accounts administration to senior I.T analyst roles, demonstrating adaptability and a growth mindset. I specialize in business/I.T supplies and distribution, product management, outbound sales, and digital marketing. My expertise spans technical systems management, sales operations, and building lasting client relationships across diverse industries.

Driven by results and continuous learning, I thrive in dynamic environments where collaboration, strategic thinking, and customer focus are key. I am passionate about leveraging technology to solve business challenges and deliver value to clients.

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Professional Experience

I.T Analyst and Administrator Omnicore Technologies KE
Nairobi County, Kenya Jan 2025 – Present (7 months) Full-time
  • Progressed into a technical I.T role, integrating sales expertise with systems management and business/I.T supplies distribution.
  • Current focus: Technical systems management, business/I.T supplies, client relationship management.
Business Development Manager Flextec Investment Limited
July 2024 – Jan 2025 (7 months) On-site
  • Senior management role bridging client relationship and technical expertise.
  • Led business development and sales operations.
Client Relationship Manager Compland Technologies Ltd.
Feb 2023 – Nov 2024 (1 yr 10 mos) Contract, On-site
  • Led client acquisition, sales strategy, negotiation, market research, and cross-functional collaboration.
  • Developed strong CRM and business development skills.
Business Sales Consultant Mustek East Africa Limited
June 2022 – Feb 2023 (9 months) Internship, On-site
  • Managed product training, channel distribution, client relationships, and business development initiatives.
  • Enhanced CRM and sales operations skills.
Digital Marketing Executive Tuani Kenya
Sept 2021 – Dec 2021 (4 months)
  • Delivered digital marketing consultancy, customer service, telesales, and dispatch coordination with high proficiency and efficiency.
Accounts Payable Clerk Meru Central Coffee Coop Union
Nairobi, Kenya Dec 2020 – Aug 2021 (9 months)
  • Focused on career growth, multitasking, and self-reliance.
  • Developed strong work ethic and CRM skills. Motto: "Success all the way."

Services

IT Systems Management

Setup, administration, and optimization of business IT systems and infrastructure for efficiency and reliability.

Business/I.T Supplies & Distribution

Procurement, distribution, and management of IT products and business supplies for organizations.

Client Relationship Management

Building and maintaining strong client relationships, CRM implementation, and customer support.

Sales Operations & Lead Generation

Outbound sales, lead sourcing, sales strategy, and operations to drive business growth.

Business Development & Market Research

Business development initiatives, market analysis, and competitive research for strategic growth.

Digital Marketing

Digital marketing consultancy, campaign management, and online brand promotion.

Contact

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